CellTrak Blog

Can Lean Principles Work for Home Health Agencies?

[fa icon="calendar'] May 11, 2017 2:39:10 PM / posted in Productivity

Today’s home health agencies are constantly challenged to provide better quality care at lower overall cost. Achieving this goal isn’t easy, and agency leaders often grapple with finding the right balance administratively while maintaining financial margins in the face of shifting reimbursement levels.  

The environment is not unlike the automotive industry in the late 1980s, where U.S. manufacturers struggled to build cars that could compete with Japanese imports on quality and price without sacrificing profitability or productivity.


Read more [fa icon="long-arrow-right"]

8 Performance Metrics Home Care Agency CFOs Should Already Be Measuring

[fa icon="calendar'] Apr 20, 2017 10:00:00 AM / posted in Cost Reduction, Productivity

When you’re managing care and service delivery, there are endless metrics you could evaluate to optimize care. From tracking the number of visits a care provider makes daily to the percentage of visits that start and end on time, it’s tough to know where to focus your attention.

It’s a critical decision nonetheless. If you select the wrong metrics, you risk chasing improvements that would only minimally benefit your organization. But monitoring too many at one time can overwhelm your staff.

By focusing on the right key performance indicators (KPIs), you can improve your agency’s service quality and outcomes for your clients, your own agency, and your payers. So, how do you determine what those KPIs are?


Read more [fa icon="long-arrow-right"]

How to Go Paperless With Your Home Care Agency Without Losing Your Mind

[fa icon="calendar'] Mar 30, 2017 10:30:48 AM / posted in Productivity


As more and more of our personal life becomes digitized, it’s no surprise that businesses – including home care and home hospice agencies – are closely following suit. Paper-based inefficiencies waste time and money; implementing paperless clinical documentation is an effective way to improve patient care.

But before you say goodbye to paper for good, understand what going paperless means to your processes and procedures and be prepared to help your staff make the transition.


Read more [fa icon="long-arrow-right"]

Remote Worker Safety: 14 Tips to Protect Your Home Care Providers

[fa icon="calendar'] Feb 9, 2017 9:00:00 AM / posted in Mobile Solution, Productivity

Have you ever contemplated the risks your remote workers face when they provide home health services? In 2010, the health care and social assistance industry reported 653,900 cases of injuries and illnesses — more than any other private industry sector reported. Can your employees avoid being the next case?


Read more [fa icon="long-arrow-right"]

10 Ways to Help Home Health Caregivers Feel Connected as an Agency Team

[fa icon="calendar'] Jan 12, 2017 9:00:00 AM / posted in Communication, Productivity

One of the biggest strengths of the home care industry is also one of its biggest challenges: mobile caregivers.


Read more [fa icon="long-arrow-right"]

How to keep your "moving pieces" moving

[fa icon="calendar'] Nov 8, 2016 7:05:00 AM / posted in Communication, Productivity

Have you ever heard someone say, “Well, there are lots of moving pieces”? That’s a typical refrain when they’re trying to describe a complex plan involving multiple groups and goals.


Read more [fa icon="long-arrow-right"]

Cut the risk, cost and time associated with paperwork

[fa icon="calendar'] Nov 2, 2016 7:02:29 AM / posted in Cost Reduction, Communication, Productivity

In home care, paperwork is everywhere – between the field and the office and between your agency and all types of third parties. Admission forms, schedules, point-of-care documentation, payroll processing, and care documentation for third parties – paper is often king.


Read more [fa icon="long-arrow-right"]

Improve Responsiveness and Agility to Hold Down Costs

[fa icon="calendar'] Sep 13, 2016 8:00:45 AM / posted in Cost Reduction, Productivity

It isn’t easy to deliver home care efficiently and effectively. There are just so many variables:


Read more [fa icon="long-arrow-right"]