CellTrak Blog

9 Best Practices for Mobile Device Management in Home Health Care

[fa icon="calendar'] Jun 22, 2017 4:00:00 PM / posted in Compliance, Communication

As mobile devices become more commonplace in the health care setting (the global mobile health market is expected to grow 33.5% annually through 2020), agencies are challenged to secure patient information and ensure compliance with confidentiality regulations.

Establishing a mobile device management (MDM) policy is one way to facilitate this.

In a 2015 HIMSS survey, more than 90% of health care provider employees reported using mobile devices to engage with patients, but only 57% of employees indicated their organizations have a mobile technology policy in place. This is a critical mistake; failure to meet regulations for data privacy and security can result in significant fees and penalties that can dramatically affect agencies both financially and reputationally.


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Understanding Overtime Laws and How They Impact Your Home Care Agency

[fa icon="calendar'] May 25, 2017 10:00:00 AM / posted in Compliance

Employees are the single biggest asset most home care agencies have, and managing those employees is one of the biggest challenges agencies face. This not only means keeping employees happy – but also finding ways to manage labor costs. Given that most home care workers are not salaried employees and not exempt, keeping tabs on overtime laws is critical.

It’s important to note that overtime laws frequently treat home care workers as a special category, and eligibility requirements for overtime differ compared to most other industries. The changing regulatory landscape doesn’t help, either, making it extremely difficult for agency management to keep up with developments.

Here’s a breakdown of what home care agency leaders need to know about overtime laws, worker rights, and the current regulatory environment.


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Selecting the Right Type of Electronic Visit Verification for Your Agency

[fa icon="calendar'] May 19, 2017 9:00:00 AM / posted in Electronic Visit Verification, Compliance

As the cost of health care and personal services continue to escalate and the concern of fraud in the home health industry continues to grow, agencies are under increasing pressure from payers to provide proof that the in-home services they bill were in fact delivered.

A driving factor in this growing demand for Electronic Visit Verification (EVV) is the 21st Century Cures Act – which requires states to establish EVV requirements for Medicaid-funded personal care and home care services.

Agencies naturally are concerned. With budgets already stretched thin, there is worry that meeting the EVV mandate will simply add yet another cost that further eats away at profits. And yet, EVV can bring a level of visibility to the delivery and management of care. This visibility may in turn yield unexpected – and potentially significant – gains in productivity, communication, cost, and care outcomes.


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What Is Electronic Visit Verification?

[fa icon="calendar'] Apr 13, 2017 9:00:00 AM / posted in Electronic Visit Verification, Compliance

The 21st Century Cures Act, which was signed into law in December 2016, is poised to change the way home health agencies deliver services. Notably, the act sets new mandates for states to establish policies for Electronic Visit Verification (EVV) of Medicaid-funded home care.

While some agencies may see this requirement as an obstacle, many others view it as an opportunity.

With the deadline for states to implement EVV requirements less than two years away, how can selecting the right EVV solution today help your agency increase operational efficiency and improve service delivery tomorrow? 


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PCRD Begins April 1 in Florida: Are Agencies Ready?

[fa icon="calendar'] Mar 16, 2017 10:40:25 AM / posted in Compliance

April 1, 2017, is rapidly approaching, which means home health agencies in Florida are gearing up to implement the new CMS mandate for Pre-Claim Review Demonstration (PCRD). If you’re like most agencies, you’re probably nervous about how this change will impact your organization and how to ensure a smooth transition for everyone involved.


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Here’s How to Shine on Your Next CMS Survey

[fa icon="calendar'] Feb 16, 2017 9:00:00 AM / posted in Compliance

Every home health agency and hospice agency that receives reimbursement from Medicare and Medicaid understands the anguish a CMS survey can cause. There’s a lot on the line; if you can’t prove you meet each of your Conditions of Participation (CoPs), you risk losing CMS certification altogether.

Fortunately, with the right strategy in place, you can not only survive the survey process, you can come out shining.


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10 Myths Surrounding the Home Health Value-Based Purchasing Model

[fa icon="calendar'] Jan 26, 2017 9:00:00 AM / posted in Cost Reduction, Compliance

The Home Health Value-Based Purchasing (HHVBP) model launched as a pilot program in nine states on Jan. 1, 2016. The model, which ties payment to performance, represents a major shift in payment structure for home health agencies.


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New Home Health Conditions of Participation Rule: Are You Ready?

[fa icon="calendar'] Jan 19, 2017 2:33:28 PM / posted in Compliance

The newly updated Home Health Conditions of Participation (CoPs) rule, effective July 13, 2017, aims to strengthen patients’ rights, facilitate communication among caregivers, and improve the quality of home health services. How will these revisions affect the way your home care agency communicates and delivers services?


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The 21st Century Cures Act: What Home Care Agencies Need to Know

[fa icon="calendar'] Jan 5, 2017 8:45:35 AM / posted in Compliance

The 21st Century Cures Act includes sweeping changes to funding biomedical research, approving drugs and medical devices, and improving mental health. Several of these changes have direct implications for the home care industry – from major new regulations on Medicaid reimbursements to more minor tweaks to the small business insurance market and hospital readmission penalties.


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How to Succeed with EVV Under 21st Century Cures Act

[fa icon="calendar'] Dec 20, 2016 10:32:25 AM / posted in Electronic Visit Verification, Compliance

In an industry that has been challenged with many uncertainties, Congress approved the 21st Century Cures Act in early December. The bill passed strongly in both the Senate (94 to 5) and the House of Representatives (392 to 26), and President Obama signed the bill on December 13, 2016.


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