As the demand for home health care has skyrocketed, the need for home health aides is projected to grow more than 48% between 2012 and 2022. Agencies are struggling to keep up, and increasingly, they’re turning to immigrant workers. In fact, of the approximately 1.4 million home care workers today, nearly 550,000 are immigrants.
While this workforce segment is filling critical vacancies in the industry, it also presents a unique challenge to agency owners: How can agencies successfully manage a workforce of non-native English speakers? How can agencies integrate these diverse backgrounds into a cohesive agency culture?