Health care delivery has evolved rapidly over the last decade. Medical treatments performed in a hospital or clinic still comprise a large chunk of care, but according to the U.S. Bureau of Labor Statistics, the fastest growing industry is home health care services. Employment for home care services is projected to increase by almost 60 percent between 2012 and 2022.
There’s no question that in-home care provides huge benefits and convenience for the client, but it also adds an enormous level of complexity for the home care agency and caregivers.
In a hospital or clinic, the staff works within a central location. It’s easy to get instructions for the day’s rounds and to record notes on the care provided. Should anything out of the ordinary pop up, the caregiver can walk down the hall or hit a call button to get help.
But when the caregiver staff is distributed in the field, the home care agency must be able to:
- Schedule and deploy caregiver staff efficiently
- Track the amount of time spent in transit and giving care
- Record and report the visit and activities that occur during the visit
- Improve health care outcomes
Why Isn't This Easier?
The proliferation and ubiquity of mobile computing devices should make these tasks easier, but that doesn’t happen automatically just because everyone has a cell phone or tablet. There are many factors to consider – from technical to financial to service and support.
For example, a home care agency must determine if a mobile solution will:
- Improve care coordination and outcomes, and just as importantly, business results
- Save caregivers time and reduce errors
- Streamline communication and improve workflow
- Record accurate data about care delivery
- Optimize deployment of field work force and provide flexibility for last-minute changes and re-deployments
- Work with existing IT infrastructure and systems
Remove the Guesswork
With so many considerations, the process of evaluating solutions can seem daunting, but it doesn’t have to be.
“How to Choose a Mobile Health Care and Services Delivery Solution” examines the important components that should be considered when evaluating mobile health care and services delivery solutions, from the fundamental “table stakes” features to the more advanced capabilities that drive productivity, improve work efficiencies and reduce costs.
A complete mobile health care and management solution enables both your field and office staff to be more efficient and productive. “How to Choose a Mobile Health Care and Services Delivery Solution” provides helpful information to help you make the best selection for your organization.